Business and Industry: Case Studies

Head Office: International Manufacturing Company

At Catering Partnership we work hard to create lasting partnerships with our clients.  This relationship started in 1991 when we won our first contract with this organisation in Nottinghamshire.

In 1997 we were awarded our second contract at their manufacturing site in the North West. Since then, we have gained the sole catering rights at their corporate Headquarters in Manchester, which is shared with two other major PLC’s.

In all, we cater for over 1000 people and provide high quality breakfast, lunch, dinner, hospitality and vending services.

“What attracted us to Catering Partnership initially was the fact that they were a small company who could attend to our needs.  Catering Partnership has grown considerably since then but we are still getting the same high levels of attention and service as we did in those early days”.
Personnel Director

National Building Society Head Office

Our relationship with this Building Society Head Office goes back to 1996 when we took over from one of the catering multinationals, to provide a more personal and caring service.

Since then, the contract and our relationship has gone from strength to strength.  We provide a morning break, lunch, hospitality, private dining and vending service to approximately 300 staff at the firm’s prestigious corporate Headquarters.

We consistently deliver and exceed their expectations, day in, day out, but then we do that at every site! In 2006 we updated the services provided and introduced an exciting Deli Bar as well as innovative new menus reflecting the changing needs of our customers on site.

We have also introduced new, innovative signage and marketing, updating the image of the restaurant.

“Catering Partnership promised me that they would improve the catering standards whilst reducing my subsidy to an acceptable level.  I took a lot of convincing at the time, but they have achieved, it, year in, year out, since then.  I see the directors of the company frequently and have been consistently happy with the partnership that we have developed.”
Facilities Support & Procurement Manager

Multinational High Tech Electronics Company

Catering Partnership secured the catering contract for this high tech electronics company in 2001 against strong competition from three other contractors.

This was because our prospective client was impressed by our high service standards and enthusiasm.  He singled out our ability to listen and respond with effective solutions, showing our understanding of their requirements, as major factors in their decision making process.

We provide breakfast, lunch and hospitality services for approximately 200 staff at the company’s prestigious Headquarters in Peterborough where we also manage full cleaning services.

“Because of our confidence in Catering Partnership, we now entertain our visitors on site instead of sourcing external venues.  The catering team always provide mouth-watering buffets and lunches to a very high standard.  Our chef offers helpful advice and solutions to ensure that we impress our VIPs, even when working to the tightest of budgets.”
Personal Assistant to MD

National Distribution plc

Catering Partnership fought off strong competition when pitching for this high profile business in Northamptonshire in 2000. They were looking for a contractor who could be flexible and provide a personal service.

They were impressed with our abilities and enthusiasm.  We convinced them that we would be supportive and raise the standards of their operation.  A site visit to one of our other contracts nearby clinched the deal.

Since then, we have been providing a breakfast, lunch and dinner service to 300 on site providing a varied and interesting selection of food to meet the diverse needs of the employees on site.  An increase in turnover, as a result of our innovative approach, has been consistently maintained.

In 2004 they decided to review their catering requirements throughout the UK and working in partnership with external consultants, we were awarded four further contracts.

“Since Catering Partnership took over there has been a significant improvement in our catering services.  The team’s attitude and willingness to help is excellent, as is the quality, service and choice of food.”
Operations Administrator

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